After returning to Jordan, I was concerned by how the government had been handling the COVID-19 outbreak at home, particularly their communication strategies. Growing up in Jordan, I was used to the sound of air raid sirens that sounded throughout the country via a national alarm system that was controlled by the Department of Civil Defense. These air raid sirens were used to announce a national curfew in the event of threats of terrorist acts. We came to learn what the various signals or broadcasts by public officials meant. Currently, Each day, this national emergency siren system is being used to announce ban on movement, lift stay-at-home orders, begin national curfews or alert the public as to when they could go purchase their essential needs. The system is technologically obsolete, it does not cover the entire country and the wailing sounds are triggering. My project is an attempt to produce an alternative means of national emergency communication.
The public siren system was implemented in 1982 and has not changed much. A study on Early Warning Systems for Disasters in Jordan describes it as "an achievement in its time" but now, the technology is "obsolete."
The system does not cover the entire country. Only three cities - Amman, Zarqa and Irbid - have decent coverage while other cities are completely out of signal reach.
The air raid sirens are triggering. They remind the public of wartime or incidents of threats to public safety.
The sirens sound at least twice each day (starting at 7am). They are loud, muffled and unpleasant. People have complained about the sounds that "blared at 7am."
Public officials make statements via loud speakers. These statements change each day. People have reported concern over the mixed messaging and lack of clarity.
Althought the public learned the meanings of siren tones over time, they do not convey much information or are they clear to those unfamiliar with them.
Different tools are used to communicate messages to the public in Jordan which includes TV, radio broadcasts, SMS notifications and posts online. There is no cohesion between the messages sent via each platform. Many people do not have access to these platforms. Thus, the existence of these different technologies, with no centralization, creates a lot of confusion and mixed-messaging.
Any proposed solution to the identified problems with Jordan's national siren system should have the following characteristics:
Low cost
Centralized messaging
Rapid response
High/total coverage
Clear signals/sirens/tones
Multiple types of signals
Remote operation
My proposed solution consists of a two-part crisis communication tool: an in-home device and a central database. The database is controlled/administered by the governmental authority responsible for such crisis communication. Each individual/household receives a small, portable in-home device. The remote database communicates with all in-home devices at the same time to deliver various signals. The device will also have other emergency-related functionalities such as an SOS call button and two-way communication. This tool meets all the necessary characteristics of a solution to tackle the identified problems with the existing system.
Based upon the specifications listed above, the tool will include the following functionalities/features that will be useful in many national emergency scenarios:
A central database that will be able to communicate with all devices at the same time and send different signals. The database should be easy to use and require no technical skills to operate beyond pushing simple buttons. This will involve a 3rd party platform that acts as a general-purpose database for the IoT device.
A speaker that will be able to play audio messages sent from the database
Two warning lights to signal when the ban on movement begins or ends
An alert indicating a "seek out more information" message
An SOS/help button that will alert emergency personnel
An all-clear signal
A shelter-in-place alert
Wifi connectivity
Built-in power source